Nader Hantour

3929 VISTA ROMA DR. SAN JOSE, CA 95136

MOBILE: (408) 505-1373 ▪ E-MAIL: HANTOUR@GMAIL.COM

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PROFESSIONAL SUMMARY

 

Results-oriented professional with over 12 years’ experience at industry-leading corporations. Over 15 years’ experience designing, managing, consulting and implementing complex technical solutions in challenging, fast-paced environments. Demonstrated ability to acquire technical knowledge and skills rapidly. Strong client-centric consulting skills, with an emphasis on real world, practical problem solving. Proven leadership, negotiation and crisis management abilities. Exceptional communication skills, both oral and written.

 

EXPERIENCE

Sr. Solutions Engineer

CenturyLink Business (Santa Clara, CA)                 November 2014 – Present

§ Account team Technical Lead focused on the Global Enterprise market, targeting companies with annual revenues in excess of $100M

§ Solution design/engineering/consulting for Managed Hosting services, Colocation, Cloud, Virtualization, outsourced infrastructure solutions (managed/un-managed) and specialized enterprise application suites

§ Built and delivered custom presentations and demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions

§ Led the preparation of RFP responses and delivered technical and sales oriented presentations to customer’s technical staff, senior management and CxO executives

§ Provided pre-sales engineering support on CenturyLink's product offerings

§ Cloud Champion

§ Palo Alto Networks Accredited Sales Expert

 

Technical Project Manager

Internap Network Services (Santa Clara, CA)                 January 2014 – November 2014

·   Led, planned, coordinated and managed complex colocation, network, cloud, server deployments, Agile deployments, managed hosting projects and systems changes into production for small, midsized and Fortune 100 customers

·   Facilitated communication between business and technical staff to ensure effective and efficient implementation and communication of projects.

·   Functioned as the single point of contact for project-oriented activities and communications to internal and external stakeholders

·   Prepared daily/weekly status reports for senior leadership.

·   Planned resource assignments and provided guidance to project team members

·   Proven success in defining and vetting technical requirements, as well as prioritizing within engineering teams

·   Proven track record of on time delivery of projects

·   Demonstrated ability to mediate with multiple stakeholders to reach a consensus

 

Sr. IT Analyst

AT&T Inc. (San Jose, CA)    November 2008 – January 2014

·   Systems Manager/Technical Lead for the AT&T Care & Field Operations Planning organization

·   Lead for server governance and consultation, technology reviews, virtualization initiatives, architecture design and implementation, cloud migrations, threat management, change management, security audits, policies, standards reviews and datacenter migrations

·   TAB (Technology Architecture Board) board member, a governing body that oversees and approves all technology incorporated into the AT&T enterprise

·   Lead on development of Platform & Solution Architecture and Technology Roadmaps

·   Cloud computing subject matter expert providing consultation to executive leadership on implementation strategy and cost savings.

 

OSP Engineering Design Manager

AT&T Inc. (San Jose,CA)                April 2007 – November 2008

§ Responsible for managing the design, budgeting, scheduling, and coordination of network construction projects

§ Served in the initial group of Lightspeed (U-verse) engineers who developed methods and design standards for advanced television services for the Southern Bay Area

§ Managed 12 contract engineers and created performance metrics that are still in effect

§ Delivered presentations to city councils, municipal staff, and community groups extolling the benefits of U-Verse and potential effects of Lightspeed construction on the surrounding communities

§ Coordinated engineering and construction activities with electric utilities and AT&T contract labor

§ Responsible for over $5.5M in capital expenditures

 

 

Sr. IT Systems Specialist

SAP Americas Inc. (Palo Alto, CA)       November 2005 – April 2007

§ Performed benchmark testing of critical systems for proposed global implementation

§ Setup of production/database servers (web, database, application) into corporate datacenters

§ Performing root cause analysis on Tier 2/3 system issues

§ Requirements, design and testing of system change requests

§ Decided on action items in collaboration with a panel to implement cutting edge technology to SAP’s IT infrastructure

§ Project lead for campus-wide asset management audits

§ Participated on teams to research, resolve and/or develop issues that directly impacted the IT organization

 

 

Technical Project Manager

Cable Assembly Systems, Inc (Brantford, ON, Canada)      June 2003 – January 2005 

§ Coordinated design and project implementations for data/voice communication networks

§ Organized and led team planning and design meetings

§ Installed and assembled networks for the University of Windsor, University of Waterloo, Wilfrid Laurier University, McMaster University, Hiram Walker and Sons Ltd as well as other large to midsized facilities and businesses.

§ Studied blueprints and schematics to determine methods, materials and equipment necessary for installation

§ Tested installations for circuit compatibility and safety of all components

§ Placed, connected and tested various types of communication network cables (CAT 5, 5E, 6, Fiber optic) between buildings and data closets.

§ Organized manpower and logistics to successfully complete projects

 

 

EDUCATION

San Jose State University2007   

BS, Industrial & Systems Engineering

 

 

ABSTRACT OF TECHNICAL COMPETENCIES

 

Operating Systems: UNIX, Linux, Windows Server, Mac OSX/Server

Storage: SAN, NAS, NetApp, EMC, Brocade

Web: IIS, Apache, Coldfusion, Fusionreactor, .Net, WebTrends, Sharepoint, Subversion, Jboss, WebSphere

Databases: SQL Server, Oracle, Access, Teradata

Networking: VPN, WiFi, WiMAX, WAN, LAN, TCP/IP, DNS, Cisco routing/switching, Juniper, MPLS

Virtualization/Cloud: CenturyLink Cloud, AWS, Azure, Google Cloud, VMware, Hyper-V, Chef, Puppet, OpenStack

Applications: SAP R/3, Remedy, Docker

Enterprise Management: Active Directory, MS SCOM, SCCM, Dell OpenManage, HP Systems Insight Manager, Nagios, Splunk, Altiris